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Regulations

Terms and conditions of BMED Shop online store

defining, among other things, the rules for concluding contracts through the Store, containing the most important information about the Seller, the Store and the Consumer's rights



TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contacting the seller
§ 3 Technical requirements
§ 4 Shopping in the Store
§ 5 Payments
§ 6 Order processing
§ 7 Right of withdrawal
§ 8 Exceptions to the right of withdrawal
§ 9 Complaints
§ 10 Personal information
§ 11 Reservations
Attachment No. 1: Model withdrawal form

§ 1 DEFINITIONS

Working days – days from Monday to Friday except for public holidays in Poland.
Civil Codey – Act of April 23, 1964 Civil Code.
Consumer – consumer within the meaning of the Civil Code.
Account – a free-of-charge function of the Store (service provided electronically), regulated by separate regulations, thanks to which each subject using the Store may set up an individual account in the Store.
Buyer – any entity purchasing from the Store.
Preferred buyer – Buyer who is a Consumer or Privileged Entrepreneur.
Privileged entrepreneur – a natural person who enters into a contract with the Seller directly related to his business, but not of a professional nature for him.
Regulations – these regulations.
Store – BMED Shop online store operated by the Seller at the following address https://bmedsklep.pl/
Seller – SPA LAND LIMITED LIABILITY COMPANY with its registered office at Nowogrodzka 50/409, 00-695 Warsaw, entered in the National Court Register - Register of Entrepreneurs by the DISTRICT COURT FOR THE CAPITAL CITY OF WARSAW IN WARSAW, XII BUSINESS DIVISION OF THE NATIONAL COURT REGISTER, UNDER THE KRS NO. 0000418825, NIP 5222996480, REGON NO. 14610266400000.
Consumer Rights Act – Law of May 30, 2014 on consumer rights.

§ 2 CONTACT WITH THE SELLER

  1. Postal address: 50/409 Nowogrodzka St., 00-695 Warsaw
  2. E-mail address: info@bmed.pro
  3. Phone: +48 22 230 43 36

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning of the Store it is necessary:
    • device with internet access
    • A web browser that supports JavaScript and cookies.
  2. For placing an order in the Store, in addition to the requirements specified in paragraph 1, an active e-mail account is necessary.

§ 4 STORE SHOPPING

  1. Product prices shown in the Store are the total price for the product.
  2. The Seller points out that the total price of an order consists of the indicated in the Store: the price for the product and, if applicable, the delivery costs of the goods.
  3. The product selected for purchase must be added to the shopping cart in the Store.
  4. The Buyer then chooses the method of delivery of the goods and the method of payment for the order from among the options available in the Store, and provides the data necessary to complete the placed order.
  5. The order is placed when the Buyer confirms its contents and accepts the Terms and Conditions.
  6. Placing an order is the same as concluding a contract between the Buyer and the Seller.
  7. In order to make purchases in the Store, it is necessary to register in the Store, i.e. create an Account in it.
  8. Access to prices is possible only after logging in to the Store.
  9. Purchases are possible only for registered and logged-in users.

§ 5 PAYMENTS

  1. You can pay for your order, depending on the choice of the buyer:
    1. by ordinary bank transfer to the Seller's bank account;
    2. cash on delivery, i.e. cash on delivery of goods to the Buyer;
  2. If the Buyer chooses to pay in advance, the order must be paid for within 14 Business Days of placing the order.
  3. The Seller informs that in the case of payment methods, in which the field for entering the data necessary to complete the payment appears directly after placing the order, payment of the order is possible only directly after placing the order.
  4. By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The Buyer has the right to withdraw his acceptance.

§ 6 EXECUTION OF THE ORDER

  1. The lead time of the order is indicated in the Store.
  2. If the Buyer has chosen to pay in advance for the order, the Seller will proceed to process the order after it has been paid for.
  3. In a situation where the Buyer has purchased products with different lead times within one order, the order will be fulfilled within the time limit applicable to the product with the longest lead time.
  4. States on the territory of which delivery is made:
    • Poland
    • Lithuania
    • Latvia
    • Estonia
    • Armenia
    • Georgia
    • Kazakhstan
    • Uzbekistan
  5. Products purchased from the Store are delivered - depending on which delivery method the Buyer has chosen:
    1. via courier service;
    2. to InPost parcel service.
  6. The buyer can pick up the goods in person at the company's headquarters during its opening hours.
  7. If the Buyer chooses to pick up the goods in person, the goods will be ready for pickup on the indicated order completion date.

§ 7 RIGHT OF WITHDRAWAL

  1. A privileged buyer has the right to withdraw from a contract concluded with the Seller through the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
  2. The deadline for withdrawal expires after 14 days from the date of the:
    1. in which the Priority Buyer took possession of the goods or in which a third party other than the carrier and designated by the Priority Buyer took possession of the goods;
    2. on which the Priority Buyer took possession of the last good, lot or part, or on which a third party, other than the carrier and designated by the Priority Buyer, took possession of the last good, lot or part, in the case of a contract obligating the transfer of ownership of multiple goods that are delivered separately, in lots or in parts.
  3. In order for a privileged buyer to exercise his right of withdrawal, he must inform the Seller, using the data provided in § 2 of the Regulations, of his decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by mail or e-mail).
  4. A privileged buyer may use the model withdrawal form located at the end of the Terms and Conditions, but this is not mandatory.
  5. In order to comply with the deadline for withdrawal, it is sufficient for the privileged buyer to send information on the exercise of his right of withdrawal before the expiry of the deadline for withdrawal.

    CONSEQUENCES OF WITHDRAWAL
  6. In the event of withdrawal from the concluded contract, the Seller shall return to the privileged Buyer all payments received from him, including the costs of delivering the goods (except for additional costs resulting from the privileged Buyer's choice of delivery method other than the cheapest ordinary delivery method offered by the Seller), immediately and in any case no later than 14 days from the day on which the Seller was informed of the privileged Buyer's decision to exercise his right to withdraw from the contract.
  7. The Seller will refund the payment using the same means of payment used by the Priority Buyer in the original transaction, unless the Priority Buyer agrees otherwise, in any case the Priority Buyer will not incur any fees in connection with this refund.
  8. If the Seller has not offered to collect the goods itself from the privileged Buyer, the Seller may withhold payment until it has received the goods or until it has been provided with proof of their return, whichever event occurs first.
  9. The Seller asks to return the goods to the address: Nowogrodzka 50/409 Street, 00-695 Warsaw immediately, and in any case no later than 14 days from the day on which the privileged Buyer informed the Seller about withdrawal from the sales contract. The deadline is met if the privileged Buyer sends back the goods before the expiration of the 14-day period.
  10. The privileged buyer shall bear the direct costs of returning the goods.
  11. The privileged buyer shall be liable only for the diminution in value of the goods resulting from the use of the goods other than what was necessary to ascertain the nature, characteristics and functioning of the goods.
  12. If the goods, due to their nature, cannot be returned by ordinary mail, the Privileged Buyer will also have to bear the direct costs of returning the goods. The privileged Buyer will be informed of the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing an order.

§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

  1. The right of withdrawal from a contract concluded at a distance, referred to in § 7 of the Regulations, does not apply to the contract:
    1. in which the subject of performance is a non-refabricated good, produced according to the specifications of the privileged Buyer or serving to meet his individualized needs;
    2. in which the subject of the performance is goods subject to rapid deterioration or having a short shelf life;
    3. in which the subject of performance is goods delivered in sealed packaging that cannot be returned after opening the packaging for health or hygiene reasons, if the packaging has been opened after delivery;
    4. in which the subject of performance are goods, which after delivery, due to their nature, are inseparably combined with other things;
    5. in which the subject of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging has been opened after delivery;
    6. for the supply of newspapers, periodicals or magazines, except for a subscription contract;
    7. in which the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the expiration of the deadline for withdrawal from the contract.

§ 9 ADVERTISEMENTS

I GENERAL PROVISIONS

  1. The Seller shall be liable to the privileged Buyer for compliance of the performance with the contract, as provided for by generally applicable laws, including in particular the provisions of the Law on Consumer Rights.
  2. The Seller requests that complaints be submitted to the postal or electronic address indicated in § 2 of the Regulations.
  3. If the product has a warranty, information about it, as well as its terms and conditions, is available in the Store.
  4. Complaints about the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
  5. The Seller will respond to the complaint within 14 days of its receipt.

II PRIVILEGED BUYERS

  1. Goods
    1. In the event of non-conformity of the goods with the contract, the privileged buyer has the option of exercising the rights set forth in Chapter 5a of the Law on Consumer Rights.
    2. The Seller shall be liable for the lack of conformity of the goods with the contract, existing at the time of delivery and disclosed within two years from that time, unless the shelf life of the goods, as determined by the Seller, its legal predecessors or persons acting on their behalf, is longer.
    3. Based on the provisions of the Law on Consumer Rights, a privileged buyer may in any case request the following:
      1. replacements,
      2. repairs of goods.
    4. In addition, the Preferred Buyer may make a statement about the:
      1. reduction in price,
      2. withdrawal from the contract
      in a situation where:
      • The seller refused to bring the goods into conformity with the contract in accordance with Article 43d (2) of the Consumer Rights Act;
      • The seller failed to bring the goods into conformity with the contract in accordance with Article 43d (4-6) of the Law on Consumer Rights;
      • the lack of conformity of the goods with the contract continues despite the fact that the Seller tried to bring the goods into conformity with the contract;
      • the lack of conformity of the goods with the contract is so significant that it justifies a reduction in price or withdrawal from the contract without first resorting to the means of protection set forth in Article 43d of the Consumer Rights Act.;
      • it is clear from the Seller's statement or circumstances that he will not bring the goods into conformity with the contract within a reasonable time or without undue inconvenience to the privileged Buyer.
    5. In the case of goods subject to repair or replacement, the Priority Buyer shall make the goods available to the Seller. The Seller shall collect the goods from the privileged Buyer at his own expense.
    6. The privileged buyer may not withdraw from the contract if the lack of conformity of the goods with the contract is immaterial.
    7. In the event of withdrawal from the contract referred to in this section (concerning goods), the Priority Buyer shall immediately return the goods to the Seller at the Seller's expense, to the address Nowogrodzka 50/409, 00-695 Warsaw. The Seller shall return the price to the privileged Buyer immediately, no later than within 14 days from the date of receipt of the goods or proof of their return.
    8. The Seller shall refund to the privileged Buyer the amounts due as a result of exercising the right to reduce the price immediately, no later than within 14 days from the date of receipt of the privileged Buyer's statement on price reduction.
  2. Out-of-court ways of dealing with complaints and redress of grievances
    1. If the complaint procedure fails to produce the result expected by the Consumer, the Consumer may use, among other things:
      1. mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php;
      2. assistance of the locally competent permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which a request for consideration of the case before the amicable court should be submitted. As a rule, the proceedings are free of charge. A list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php;
      3. free assistance of the municipal or district consumer ombudsman;
      4. ODR's online platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

III BUYERS OTHER THAN PREFERRED BUYERS

  1. For the avoidance of doubt, the Seller notes that the provision of § 11(5) shall apply to the Seller's liability to a Buyer other than a privileged Buyer related to a complaint.

§ 10 PERSONAL DATA

  1. The administrator of the personal data provided by the Buyer while using the Store is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as recipients of the data - can be found in the Privacy Policy available at the Store - due to the principle of transparency, contained in the General Regulation of the European Parliament and of the Council (EU) on data protection – „RODO”.
  2. The purpose of the processing of Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is the execution of orders. The basis for processing personal data in this case is:
    • contract or actions taken at the request of the Buyer aimed at its conclusion (Article 6(1)(b) RODO),
    • vendor's legal obligation related to accounting (Article 6(1)(c) RODO) and
    • Vendor's legitimate interest in processing data for the purpose of establishing, investigating or defending possible claims (Article 6(1)(f) RODO).
  3. Provision of data by the Buyer is voluntary, but at the same time necessary to conclude a contract. Failure to provide data will make it impossible to conclude a contract in the Store.
  4. Buyer's data provided in connection with purchases in the Store will be processed until:
    1. the contract concluded between the Buyer and the Seller will cease to be in force;
    2. the Seller will cease to be under a legal obligation obliging him to process the Buyer's data;
    3. cease the possibility to assert claims by the Buyer or Seller, related to the contract concluded by the Store;
    4. the Buyer's objection to the processing of his personal data is accepted - in case the basis of data processing was the legitimate interest of the Seller
    – whichever is applicable in the case and which will occur at the latest.
  5. The buyer has the right to request:
    1. access to your personal data,
    2. their corrigenda,
    3. deletions,
    4. restrictions on processing,
    5. to transfer data to another controller
      as well as the right:
    6. object at any time to the processing of data on grounds related to the Buyer's particular situation - to the processing of personal data concerning him/her, based on Article 6(1)(f) of the RODO (i.e. on legitimate interests pursued by the Seller).
  6. In order to exercise his rights, the Buyer should contact the Seller using the data in § 2 of the Regulations.
  7. If the Buyer believes that his/her data is being processed unlawfully, the Buyer may file a complaint with the President of the Office for Personal Data Protection.

§ 11 RESPONSIBILITIES

  1. It is prohibited for the Buyer to provide unlawful content.
  2. Each time an order is placed in the Store, it constitutes a separate contract and requires separate acceptance of the Terms and Conditions. The contract is concluded for the time and for the purpose of fulfilling the order.
  3. Contracts concluded on the basis of the Regulations are concluded in the Polish language.
  4. In case of a possible dispute with a Buyer who is not a privileged Buyer, the competent court will be the court having jurisdiction over the registered office of the Seller.
  5. Any liability of the Seller in relation to a Buyer who is not a privileged Buyer, within the limits allowed by law, is excluded.


Attachment No. 1 to the Regulations

Below is a sample withdrawal form, which the Consumer or Privileged Entrepreneur may or may not use:



WITHDRAWAL FORM TEMPLATE
(this form must be completed and returned only if you wish to withdraw from the contract)

SPA LAND LIMITED LIABILITY COMPANY
50/409 Nowogrodzka St., 00-695 Warsaw
e-mail address: info@bmed.pro

- I/We(*) ..................................................................... hereby inform(*) of my/our withdrawal from the contract of sale of the following goods(*) / for the provision of the following service(*):

..............................................................................................................................................................................

..............................................................................................................................................................................

..............................................................................................................................................................................

- Date of contract(*)/acceptance(*)

..............................................................................................................................................................................

- Name of the Consumer(s)/Entrepreneur(s) privileged:

..............................................................................................................................................................................

- Address of the Consumer(s)/Entrepreneur(s) Privileged:

..............................................................................................................................................................................

..............................................................................................................................................................................

.............................................................................................
Signature of the Consumer(s)/Entrepreneur(s) privileged.
(only if the form is sent on paper)

Date ............................................

(*) Delete as appropriate.

Account Terms and Conditions

in the BMED Polska store

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contacting the Service Provider
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal information
§ 7 Reservations

§ 1 DEFINITIONS

Consumer – consumer within the meaning of the Civil Code.
Account – a free-of-charge feature of the Store (service) regulated in the Terms and Conditions, thanks to which the Customer can create his/her individual account in the Store.
Customer - any entity creating an Account or interested in creating an Account.
Privileged customer – Customer who is a Consumer or a natural person who enters into a contract with the Service Provider directly related to his/her business activity, but which is not professional for him/her.
Regulations - these terms and conditions of the Account.
Store – BMED Shop online store operated by the Seller at the following address https://bmedsklep.pl/
Service provider - SPA LAND LIMITED LIABILITY COMPANY with its registered office at Nowogrodzka 50/409, 00-695 Warsaw, entered in the National Court Register - Register of Entrepreneurs by the DISTRICT COURT FOR THE CAPITAL CITY OF WARSAW IN WARSAW, XII BUSINESS DIVISION OF THE NATIONAL COURT REGISTER, UNDER THE KRS NO. 0000418825, NIP 5222996480, REGON NO. 14610266400000.

§ 2 CONTACT WITH THE SERVICE PROVIDER

  1. Postal address: 50/409 Nowogrodzka St., 00-695 Warsaw
  2. E-mail address: info@bmed.pro
  3. Phone: +48 22 230 43 36

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning and establishment of an Account, you need the following:
    • active e-mail account
    • a device with access to the Internet
    • a web browser that supports JavaScript and cookies

§ 4 ACCOUNT

  1. The creation of an Account is entirely voluntary and depends on the will of the Customer, but is necessary to make purchases in the Store.
  2. The Account provides the Customer with additional opportunities, such as: viewing the history of orders placed by the Customer in the Store, checking the status of the order or self-editing the Customer's data.
  3. In order to set up an Account, you must fill out the appropriate form in the Store.
  4. When an Account is created, a contract is concluded for an indefinite period of time between the Client and the Service Provider to operate the Account under the terms specified in the Terms and Conditions.
  5. The recipient may without incurring any costs at any time resign from the Account.
  6. To resign from the Account, send your resignation to the Service Provider at the e-mail address: info@bmed.pro, which will result in immediate deletion of the Account and termination of the Agreement for the operation of the Account.

§ 5 ADVERTISEMENTS

  1. Complaints regarding the functioning of the Account should be sent to the following e-mail address info@bmed.pro.
  2. The Service Provider will consider the complaint within 14 days.

    OUT-OF-COURT WAYS OF HANDLING COMPLAINTS AND PURSUING CLAIMS
  3. If the complaint procedure fails to produce the result expected by the Consumer, the Consumer may take advantage of, among other things:
    1. mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php;
    2. assistance of the locally competent permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which a request for consideration of the case before the amicable court should be submitted. As a rule, the proceedings are free of charge. A list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php;
    3. free assistance from the city or county consumer ombudsman;
    4. ODR's online platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 6 PERSONAL DATA

  1. The administrator of the personal data provided by the Customer during the use of the Account is the Service Provider. Detailed information regarding the processing of personal data by the Service Provider - including other purposes and grounds for data processing, as well as recipients of the data, can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the General Regulation of the European Parliament and of the Council (EU) on data protection – „RODO”.
  2. The purpose of processing the Customer's data is to operate the Account. The basis for the processing of personal data in this case is the contract for the provision of services or actions taken at the request of the Client aimed at concluding such a contract (Article 6(1)(b) RODO), as well as the legitimate interest of the Service Provider, consisting in the processing of data for the purpose of establishing, investigating or defending possible claims (Article 6(1)(f) RODO).
  3. Provision of data by the Service Recipient is voluntary, but at the same time necessary to maintain the Account. Failure to provide data means that the Service Provider will not be able to provide the service of maintaining the Account.
  4. Service Recipient's data will be processed until such time as:
    1. The account will be deleted by the Client or the Service Provider at the request of the Client;
    2. the possibility of asserting claims by the Client or the Service Provider related to the Account ceases;
    3. the Client's objection to the processing of his/her personal data is accepted - where the basis of the processing was the legitimate interest of the Service Provider;
    – whichever is applicable in the case and which will occur at the latest.
  5. The customer has the right to request:
    1. access to your personal data,
    2. their rectification,
    3. deletion,
    4. limitation of processing,
    5. transfer of data to another controller
      as well as the right to:
    6. object at any time to the processing of data for reasons related to the Service Recipient's particular situation - to the processing of personal data concerning him/her, based on Article 6(1)(f) of the RODO (i.e. on legitimate interests pursued by the Service Provider).
  6. In order to exercise its rights, the Client should contact the Service Provider.
  7. If the Customer believes that his/her data is being processed unlawfully, the Customer may file a complaint with the President of the Office for Personal Data Protection.

§ 7 RESPONSIBILITIES

  1. It is forbidden for the Customer to provide unlawful content.
  2. The Agreement with regard to Account maintenance is concluded in the Polish language.
  3. In case of important reasons referred to in paragraph 4, the Service Provider has the right to amend the Regulations.
  4. The important reasons referred to in paragraph 3 are as follows:
    1. the need to adapt the Store to the laws applicable to the Store's operations;
    2. improve the security of the service provided;
    3. change in the functionality of the Account, requiring modification of the Terms and Conditions.
  5. The Service Recipient will be informed of the planned change to the Terms and Conditions at least 7 days before the change takes effect via e-mail sent to the address assigned to the Account.
  6. If the Client does not agree with the planned change, he/she should inform the Service Provider by sending an appropriate message to the Service Provider's e-mail address markowski@bmed.pro, which will result in the termination of the contract for the Account as of the effective date of the planned change, or earlier if the Client makes such a request.
  7. If the Service Recipient does not object to the planned change by the time it comes into effect, it is assumed that he accepts it, which does not constitute any obstacle to the termination of the contract in the future.
  8. In the event of a possible dispute with a Customer who is not a privileged Customer, the competent court shall have jurisdiction over the registered office of the Service Provider.






Terms and conditions of the newsletter

BMED Shop store

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Newsletter
§ 3 Reklamacje
§ 4 Personal information
§ 5 Final provisions

§ 1 DEFINITIONS

Consumer – consumer within the meaning of the Act of April 23, 1964 Civil Code.
Newsletter – free of charge electronically provided service, through which the Customer may receive from the Service Provider electronically previously ordered messages concerning the Store, including information about offers, promotions and news in the Store.
Store – BMED Shop online store operated by the Service Provider at the following address https://bmedsklep.pl/
Customer - any entity using the Newsletter service.
Privileged customer – Customer who is a Consumer or a natural person who enters into a contract with the Service Provider directly related to his/her business activity, but which is not professional for him/her.
Service provider - SPA LAND LIMITED LIABILITY COMPANY with its registered office at Nowogrodzka 50/409, 00-695 Warsaw, entered in the National Court Register - Register of Entrepreneurs by the DISTRICT COURT FOR THE CAPITAL CITY OF WARSAW IN WARSAW, XII BUSINESS DIVISION OF THE NATIONAL COURT REGISTER, UNDER THE KRS NO. 0000418825, NIP 5222996480, REGON NO. 14610266400000.

§ 2 Newsletter

  1. The Customer may voluntarily use the Newsletter service.
  2. To use the Newsletter service it is necessary to have a device with a web browser in the latest version, supporting JavaScript and cookies, with access to the Internet and an active e-mail account.
  3. Emails sent under this service will be sent to the email address provided by the Customer at the time of signing up for the Newsletter.
  4. The Customer, in order to conclude an agreement and sign up for the Newsletter service, in the first step provides in the designated place in the Store his/her e-mail address to which he/she wishes to receive messages sent within the Newsletter. Upon signing up for the Newsletter, a service agreement is concluded for an indefinite period of time, and the Service Provider will begin providing the service to the Customer - subject to paragraph 5.
  5. For proper implementation of the Newsletter service, the Customer is obliged to provide his/her correct e-mail address.
  6. Messages sent as part of the Newsletter will include information about the possibility of unsubscribing from it, as well as a link to unsubscribe.
  7. The Customer may unsubscribe from the Newsletter, without giving any reason or incurring any costs, at any time, using the option referred to in paragraph 6 or by sending a message to the Service Provider's email address: info@bmed.pro.
  8. The Customer's use of the link to unsubscribe from the Newsletter or sending a message with a request to unsubscribe from the Newsletter will result in immediate termination of the contract for the provision of this service..

§ 3 Complaints

  1. Complaints regarding the Newsletter should be reported to the Service Provider at the following e-mail address: info@bmed.pro.
  2. Service Provider will respond to the complaint within 14 days of receiving the complaint notification.

    OUT-OF-COURT WAYS OF HANDLING COMPLAINTS AND PURSUING CLAIMS
  3. In the event that the complaint procedure fails to produce the result expected by the Customer who is a Consumer, the Consumer may take advantage of, among other things:
    1. mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php;
    2. assistance of the locally competent permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which a request for consideration of the case before the amicable court should be submitted. As a rule, the proceedings are free of charge. A list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php;
    3. free assistance of the municipal or district consumer ombudsman;
    4. ODR's online platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 4 Personal information

  1. The administrator of the personal data provided by the Customer in connection with signing up for the Newsletter is the Service Provider. Detailed information on the processing of personal data by the Service Provider - including other purposes and grounds for data processing, as well as recipients of the data, can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the General Regulation of the European Parliament and of the Council (EU) on data protection – „RODO”.
  2. The purpose of processing the Customer's data is to send the Newsletter. The basis for the processing of personal data in this case is the contract for the provision of services or actions taken at the request of the Service Recipient aimed at its conclusion (Article 6.1.b RODO), as well as the legitimate interest of the Service Provider, consisting of the processing of data for the purpose of establishing, investigating or defending possible claims (Article 6.1.f RODO).
  3. Provision of data by the Customer is voluntary, but at the same time necessary to provide the Newsletter service. Failure to provide data means that the Service Provider will not be able to provide this service.
  4. Service Recipient's data will be processed until such time as:
    1. The Customer will unsubscribe from the Newsletter;
    2. the possibility of asserting claims by the Client or the Service Provider related to the Newsletter will cease;
    3. the Client's objection to the processing of his/her personal data is accepted - where the basis of the processing was the legitimate interest of the Service Provider
    – whichever is applicable in the case and which will occur at the latest.
  5. The customer has the right to request:
    1. access to your personal data,
    2. their rectification,
    3. deletion,
    4. limitation of processing,
    5. transfer of data to another controller
      as well as the right to:
    6. object at any time to the processing of data for reasons related to the Service Recipient's particular situation - to the processing of personal data concerning him/her, based on Article 6(1)(f) of the RODO (i.e. on legitimate interests pursued by the Service Provider).
  6. In order to exercise its rights, the Client should contact the Service Provider.
  7. If the Service Recipient believes that his/her data is being processed unlawfully, the Service Recipient may file a complaint with the President of the Office for Personal Data Protection.

§ 5 Final provisions

  1. The Service Provider reserves the right to change these regulations only for important reasons. An important reason is understood to be the necessity to change the regulations due to modernization of the Newsletter service or change of legal regulations, affecting the provision of service by the Service Provider.
  2. Information about the planned change of the regulations will be sent to the e-mail address of the Customer provided at the time of signing up for the Newsletter at least 7 days before the changes take effect.
  3. If the Service Recipient does not object to the planned changes by the time they take effect, he is deemed to accept them.
  4. If the Client does not accept the planned changes, the Client should send information about it to the Service Provider's e-mail address: info@bmed.pro, which will result in the termination of the service agreement when the planned changes take effect.
  5. It is forbidden for the Client to provide unlawful content.
  6. The Newsletter service agreement shall be concluded in the Polish language.
  7. In case of a possible dispute with the Customer who is not a privileged Customer, the competent court shall have jurisdiction over the seat of the Service Provider.
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